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| Our Materials | |
| Selecting your fabrics | |
| Shipping your order | |
| Damages | |
| Returns | |
| Payments | |
| Layaway Plan | |
| Prices | |
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MAGNOLIA HALL:
Our furniture is made for us under contract, and we sell to you, not to stores. We do not have a showroom. Because we are strictly a mail order business and control our overhead, we are able to sell furniture of the highest quality at reasonable prices. Furniture is shipped (in most cases directly from the manufacturer) as soon as it is ready. Custom-ordered pieces take approximately six to eighteen weeks. We acknowledge your order as soon as it is received and indicate the length of time you may expect shipment.
MATERIALS:
Most pieces are made of solid woods (note specifications in catalog description). Other pieces may include veneers or non-wood materials. Please request specifics for any item in the catalog. Some tables, chairs, and sofas are offered with a choice of wood finishes. This would be indicated in the details of each piece.
FABRICS:
On items with fabric choices, please request swatches for the specific piece you wish to order.
SHIPPING:
Smaller items in the catalog will be shipped by UPS or FedEx Ground. Larger and heavier items will be shipped by motor freight lines or furniture carriers to your home, your office, or, if you prefer, to a local freight terminal for customer pick-up. Freight costs are based on your order total. Inside delivery is available at $175 additional charge per shipment (truck line only). This service is guaranteed only when specified by the customer. Magnolia Hall cannot be held responsible for any local restrictions or limitations beyond our control.
DAMAGE:
All shipments are fully insured against damage. It is the customer’s responsibility to inspect all cartons before signing a freight bill. Failure to do so will cancel the insurance. Any damage that is discovered after delivery should be promptly reported to the freight company and Magnolia Hall. Save all cartons and packing materials until the resolution of the claim. Notify Magnolia Hall in all cases of damage.
RETURNS:
Items that have a fabric and/or finish choice are considered custom-ordered and are not returnable unless there is damage or defect. Other items are returnable within 30 days. There is a 15% restocking charge. Just call or write for return authorization. Return shipping costs will be the customer's responsibility.
PAYMENT:
Personal check (allow three weeks to clear), money order, VISA, MasterCard, or Discover cards are accepted and should be included with your order. Charges are made at the time your order is placed.
LAY-AWAY:
For your convenience you may select your furniture and take as long as 12 months to pay if your order is $500 or more. Take the total amount of purchase and divide by 12. This gives you the monthly amount to pay for a year. (If you wish a shorter time, divide by 6 and pay this amount for 6 months.) When the total is paid, furniture will be made up and shipped to you. You are guaranteed current pricing and protected against rising costs! (Shipping charges are subject to increase) . To use this method of payment, just fill out the order blank, calculate your monthly payment as described above, and include your first month's payment with your order. You will receive a lay-away agreement and confirmation of your order. We cannot guarantee a fabric choice or item will remain available during the lay-away period.
PRICES:
All prices are subject to change without notice.
Important Information, please read carefully.
WE SPECIALIZE IN CUSTOMER SERVICE AND WILL MAKE EVERY EFFORT TO ENSURE THAT YOU ARE HAPPY WITH YOUR PURCHASE.
Magnolia Hall
138 Emerald Creek Dr.
Jasper, GA 30143
If you have problems or questions pertaining to this website, please send an e-mail to belvedere@magnoliahall.com